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OHQ's records are adequate evidence of a cost that is payable unless they are revealed to be incorrect. Customer will utilize its reasonable efforts to alert OHQ of any kind of invoice disagreement within fourteen (14) days of receipt of an invoice, complying with the process outlined in Section 15. If Customer disagreements an invoice, the invoice has to remain to be paid on time nevertheless OHQ will certainly credit or reimburse Client if it is later on sensibly figured out by OHQ or pursuant to the dispute resolution procedure laid out in Area 15 that the billing was inaccurate and the Customer is qualified to a debt or refund.

Such alterations might include, without restriction, modifications for the Membership Fees or Use Fees for OHQ Paid Providers, adjustments to the use allocations included in the Rates Plans, and discontinuation of Pricing Strategies. (a) Each such modification will work after sensible development written notification is provided to Client (as an example, by being published to the OHQ Internet Site), except that any type of such modification that affects a Selected Paid Solution will use to Client starting at the start of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ offers notification of such alteration to Customer in conformity with Section 16.8.

If Customer does not end its use any type of affected Selected Paid Solution prior to the efficient date of such modification, Customer will certainly be considered to have accepted such revision relative to such Selected Paid Solution. (b) If a Pricing Strategy selected by Consumer is discontinued, OHQ will give Client with reasonable advancement notification of no less than thirty (30) days and Consumer will be provided the choice of picking a brand-new Pricing Plan from then-current prices plans supplied by OHQ.

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For evasion of uncertainty, this paragraph does not relate to adjustments to the Catalog, which are dealt with in Area 7 (outsourced reception).1. Customer represents that all info supplied by Client and its customers to OHQ (including, without restriction, all call information and information regarding Client's Charge card) is exact, up-to-date and full at the time it is provided to OHQ

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Client must in any way times abide by all regulations, laws, standards and codes appropriate about its usage of OHQ Offerings and the Consumer's supply of its services and product to its customers. Customer will not utilize any kind of OHQ Offerings to participate in, or to urge or aid others to take part in, any prohibited or deceitful tasks.

If a brand-new Paid Service Term begins earlier than three (3) days after such email is sent, Client will certainly incur the applicable Membership Charge for the new Paid Solution Term (the ""). The effective date of such termination will certainly be either (i) the Requested Discontinuation Day, or needs to Customer not specify an Asked for Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Membership Costs that have actually been pre-paid will certainly be maintained and the OHQ Offerings readily available to Customer till the last day of the Final Paid Solution Term (based on reinstatement costs under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Usage Debt will certainly be maintained by OHQ for future use by Consumer if Customer determines to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Solution, OHQ will not be liable in any kind of means for responding to phone calls, taking or supplying messages, or executing any type of other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ may end Consumer's Account and Customer's accessibility to the Account.

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(e) Adhering to termination of any OHQ Providers, OHQ will certainly have no responsibility to renew or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Providers, OHQ may call for that Client pay a reinstatement cost of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Information accumulated by OHQ from Client and its callers might be made use of, revealed and shared by OHQ in accordance with OHQ's privacy plan as readily available on the OHQ Site ("") and as might be changed from time to time.

The Controller hereby assigns the Cpu with regard to processing activities undertaken during the provision of assistant solutions. OHQ and Consumer recognize and concur that the Processor is subject to the complying with commitments: The Cpu shall follow the pertinent Data Security Laws and should: (a) only act on the written directions of the Controller and make certain those acting under their authority do the same; (b) make sure that people refining the data go through a duty of confidence; (c) utilize its finest endeavours to safeguard and secure all individual information from unauthorised or unlawful handling, including (however not restricted to) unintentional loss, destruction or damage; (d) ensure that all processing meets the demands of the GDPR and related Data Protection Legislation; (e) guarantee that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous permission of the Controller; notify the Controller of any type of intended adjustments concerning Sub-Processors; they implement a composed contract containing the same information defense obligations as set out in these Terms; recognize that any kind of failure for the Sub-processor to follow the Information Defense Regulation, the Cpu continues to be fully reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in offering subject accessibility and allowing information based on exercise their legal rights under the Data Security Laws.

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The Controller will carry out appropriate and suitable onboarding and due diligence checks for all Processors, with a complete analysis of the mandatory Data Protection Regulation requirements. The Controller will confirm that the Processor has adequate and documented procedures for information violations, data retention and data transfers in location. The Controller will get evidence from the Processor as to the: (a) confirmation and integrity of the workers made use of by the Cpu; (b) any type of certificates, accreditations and policies as described in the onboarding process; (c) technical and operational actions used in guarding the Personal Information; and (d) treatments in position for permitting data subjects to exercise their civil liberties, consisting of (however not limited to), subject access requests, erasure & rectification procedures and limitation of handling procedures.