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Our solutions can be personalized to fit high-volume, high-complexity company reception requirements and we can additionally develop bespoke options. Have concerns? Please complete your details and we'll be in touch. Put Australia's leading digital receptionist remedy to the examination! We're all set to address your phone FREE for 7 days.

A whole lot of companies require their phone calls to be responded to only when they are not able to take the phone call themselves. If you step out of the workplace for an hour or your internal receptionist goes to lunch, is on leave or is busy on an additional call and you have multiple phone calls coming in at the one time.

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In such circumstances our receptionists will then respond to the phone as if we were in your office. You're constantly in control and can unwind understanding you will certainly never miss another vital telephone call again!.

I've worked with OfficeHQ for numerous years over numerous various companies. After having troubles previously with one more company (who were missing out on calls cardinal wrong), it's been so excellent to be able to count on punctual, expert call answering.

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My medical technique has actually expanded very quick and recently they have been able to action in and conserve the day when various other personnel were sick with Covid. For the degree of solution they give, they can never ever be the least expensive available. Their customer support is exceptional and they clearly satisfaction themselves on this.

Running a vibrant legislation practice, there are a whole lot of relocating parts I need to fret about. Many thanks to the steady professionalism of OfficeHQ, reception solutions isn't one of them. Over the 10 years I have actually been with OfficeHQ they have provided nothing but the most effective service I can really hope for.

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The service was incredibly simple to establish and costs a fraction of what it would to work with a receptionist. We have actually been with OfficeHQ for a number of years now and couldn't be better with the solution we get - virtual receptionist for business. Reception is handled politely and properly and we know our clients remain in great hands

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My consumers and possible clients have only ever commented positively on the solution; I do not assume any person has understood it's not my own reception. They are also great at stopping telemarketers. For the core function of responding to telephone calls expertly, providing a great impression and precisely taking messages, 5 star.

Is always addressed by personnel. We have actually been utilizing OfficeHQ for over 8 years currently.

This implies only relevant telephone calls get across me, so I don't obtain disturbed when I'm appropriate in the middle of something! We have located utilizing OfficeHQ's remote receptionist solution very advantageous to our company. It has actually freed up our team to react to customers on our terms, reducing diversions during the working day and allowing efficient and concise interactions.

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I was worried concerning not being in control of our own telephone calls, but I have actually been shown wrong and the service has actually exceeded my assumptions. I would suggest OfficeHQ to anybody thinking about virtual solutions.

Customers like it when their calls are responded to, and OfficeHQ has actually addressed every solitary one for us. OfficeHQ offers us the assurance that no phone call will be unanswered, which is very vital for a service-based business.

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Furthermore, having access to our very own OfficeHQ site makes managing our account very easy. I have actually been using OfficeHQ for 16 years. The very best thing I have actually done for my organization. Now prospective customers are responded to on time and in the most expert method. It is important that my clients can always have their calls addressed quickly in an expert manner which creates a wonderful impression.

We utilize this solution as a little service owner for when we are away or overseas. We have actually been using OfficeHQ's digital phone answering solutions for the best component of a decade and it's been a suitable method to make certain new customer queries are never ever missed, as well as successfully dealing with queries from jobseekers.

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We never ever miss a service opportunity but do not have reception staffing problems to deal with. I can not tell you exactly how terrific it's been to function with OfficeHQ.

Assistance constantly respond promptly and action whatever is needed, which is massive for us specifically when we have brand-new staff members and we need to upgrade our guidelines. The group has actually phoned call to clear up and improve our treatments to make certain the best feasible experience for our callers. OfficeHQ were constantly expert and simply best people on the various other end of the line! I have no reluctance in advising them for a reception service.

We needed a remedy where our call are constantly answered on schedule and OfficeHQ have been assisting us with these for over 5 years now. Very happy with the service until now. The worse thing for a consumer is to call an organization and there is no answer or the phone calls goes to voicemail.

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As services we work so tough to advertise our services and we require to be there for the client when they decide to reach out. We are typically on the phone currently with various other consumers or hectic with various other job, so having the phone calls addressed by a person else helps us handle things.

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This permits the personnel to prioritise their time to ensure that when they are returning the call they can devote their complete interest to this specific customer. We prepare to linger with OfficeHQ, are happy for their services and would advise. We utilize OfficeHQ for our local business, our after-hours calls get sent to their function team and it has actually been just a pleasure dealing with their function crew.

We constantly obtain an email with the message within mins of them taking the call. OfficeHQ have actually addressed our telephone calls for a couple of years, couldn't be happier with their professionalism and trust and degree of solution.